Requesting for compensation: User on Crisp- Robert. #50
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Robert reached out on crisp, stating, " Here are my missing TFT from the past periods due to registration mistakes, not node downtime. Also, less than 100% looks bad on the reliability scale, which will become important. How and when will the attached huge amount of over 120.000 TFT be compensated? "
@sabrinasadik, Please look into this.
Hello @sabrinasadik, We’d appreciate it if you could share any updates as they become available. Thank you!
Will have to check with the team, but some are off this week. Please ask Robert to be patient, might take some time. @lee let's discuss when you get back.
Sure @sabrinasadik, Thank you so much for the update.
Hello @sabrinasadik, Just checking in for an update, please keep us posted when you have a moment. Thanks!
Not a lot of context here, just claiming a registration mistake without anything else is... not easy to investigate
Hello @lee, let me request Robert for more details. Thank you!
Hey @lee , Robert is referring to nodes that didn’t earn rewards as certified from the day they were registered. Some of these nodes initially remained in DIY status until the certification update script was run. Here’s the link to the support repo for reference.